Security and data handling
How Kaypo protects your data and your customers data.
SOC 2 Type II certification in progress Data isolation
Every table in Kaypo enforces row-level security scoped to your organization. No query can return data belonging to another org. Multi-tenant isolation is structural, not applied at the application layer.
Enrichment privacy
Credits are consumed per-contact, on demand. Kaypo does not store enrichment data in bulk or resell it. What you enrich stays in your org. What you do not enrich, we never fetch.
Your data, your rules
GDPR erasure and access requests are handled through the data subject request system in Settings. A DPA template is available for enterprise customers. Data is never sold to third parties.
Conversation Intelligence consent
The Recall.ai meeting bot only joins a call when consent has been explicitly confirmed by the account admin. The bot identifies itself in the meeting. No silent recording.