Kaypo terms of service.

1. Who you are agreeing with

Kaypo is a product of Sapwood LLC, a limited liability company registered in Colorado, United States, with its principal place of business in Arvada, Colorado. In these terms, "Sapwood", "we" and "us" mean Sapwood LLC. "You" means the organization subscribing to Kaypo.

By creating a Kaypo workspace or using the service, you agree to these terms. If you are agreeing on behalf of an organization, you confirm you have the authority to do so.

2. What the service is

Kaypo reads data from systems you connect, scores your open deals, and presents those scores with the inputs that produced them. It sends digests and alerts to destinations you configure.

Kaypo produces estimates. A score is a reading of what has already happened on a deal and is not a prediction, a guarantee, or advice. You remain responsible for your own commercial decisions, and you should not rely on a Kaypo score as the sole basis for one.

3. Trials

Kaypo offers a trial that requires no payment method. During a trial you can read everything Kaypo produces about your own data, including Hindsight. Changing the scoring model, connecting additional sources, write-back, and the website tag require a paid subscription.

A trial ends on the date shown in your workspace. We may end or modify a trial at any time. Nothing is charged unless you start a subscription.

4. Fees and billing

Current pricing is published at kaypo.io/pricing. Annual plans are billed in advance for the year. Rolling plans are billed monthly in advance and can be cancelled at any time, effective at the end of the paid month.

Fees are stated in United States dollars and exclude any taxes, which are your responsibility where applicable. Payments are non-refundable except where required by law or where we agree otherwise in writing.

We may change pricing with at least thirty days notice. A change does not affect the term you have already paid for.

5. Users

The subscription covers everybody in the workspace. There are no seats to buy and no per user charge, so nothing here depends on how many people sign in. Accounts are for named individuals and may be reassigned when somebody leaves, but may not be shared.

6. Your data

You own the data you connect to Kaypo and anything Kaypo derives from it for you. You grant us only the permission needed to operate the service for you: to read, process, store and display that data, and to write back to your CRM where you have enabled it.

We do not sell your data, share it with other customers, or use it to train models. How we handle it is described in our privacy policy.

You can export your data at any time from your workspace. On cancellation, your data remains available for thirty days and is then deleted.

7. Connected services

Kaypo connects to third-party services at your direction. Those services are governed by their own agreements with you, and we are not responsible for their availability, accuracy, or changes they make to their interfaces. Where a service requires its own credentials or contract, obtaining and maintaining those is your responsibility.

8. Acceptable use

Do not use Kaypo to break the law, to violate somebody else's rights, or to process data you have no right to process. Do not attempt to access another customer's workspace, circumvent the service's limits, or resell access without our written agreement.

We may suspend a workspace that is doing any of the above, and will tell you why.

9. Availability

We aim to keep Kaypo available and will give notice of planned maintenance where we can. We do not currently offer a contractual uptime commitment. Scoring is designed to continue where a connected service is unavailable, using the most recent data it has.

10. Ending the agreement

You can cancel at any time from your workspace. A rolling plan ends at the close of the paid month. An annual plan ends at the close of the paid year, and cancelling stops it renewing.

We may end this agreement with thirty days notice, or immediately if you materially breach these terms. If we end it for our own convenience, we will refund the unused portion of what you have paid.

11. Liability

To the extent the law allows, neither party is liable for indirect, incidental, or consequential loss, including lost profits or lost revenue, however it arises. Our total liability under this agreement is limited to the fees you paid in the twelve months before the claim.

Kaypo is provided as it is. We make no warranty that a score will be accurate for your business, that the service will be uninterrupted, or that it is fit for a particular purpose.

12. Changes to these terms

We may update these terms. Material changes come with at least thirty days notice, and continuing to use Kaypo after they take effect means you accept them. The date at the top of this page shows when it last changed.

13. Governing law

This agreement is governed by the laws of the State of Colorado, United States, without regard to its conflict of laws rules. The courts of Colorado have exclusive jurisdiction.

14. Contact

Sapwood LLC, Arvada, Colorado, United States. daniel@sapwood.io