Question
Rep activity is easy to count and weakly predictive. The signals that separate wins from losses are almost all buyer side: contacts joining, buying process steps starting, reply speed, and returns to pricing.
Calls made, emails sent and meetings booked are easy to count and are mostly a measure of effort. A rep can send forty emails into a dead deal.
They are worth tracking for coaching. They are weak for predicting an outcome.
Contacts joining the deal, especially in a new function. Somebody pulled in security or finance because the project is becoming real.
Buying process steps starting: security review, legal review, procurement. These cost the buyer time and nobody spends it on a project they have abandoned.
Reply speed, and its direction. A thread that used to turn around in a day and now takes a week is telling you something.
Returning to pricing. Somebody who visits the pricing page twice in a week is building an internal case.
Time in stage compared against your own won deals. Not against a benchmark. A stage that takes your winners three weeks should make a deal sitting there for two months look very different.
The weights are specific to your business. A security review means everything in one market and nothing in another. That is why a score you cannot edit is a score you cannot trust, and why Kaypo back tests your weights against your own closed deals.
Questions
Things the buyer does that cost them something: bringing in new stakeholders, starting a security or legal review, engaging procurement, returning to pricing, and replying faster than before.
Weakly. Rep activity measures effort, and effort into a dead deal looks the same as effort into a live one. Buyer behavior is far more predictive.
It arrives in Slack
Every morning, each rep gets one message naming the deals on their own book that moved overnight, biggest mover first, with the reason beside each number and the deals that have gone quiet underneath.
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Related reading
Every pipeline has deals that are alive and deals being carried. The difference shows in what the buyer did, not the stage somebody dragged the card to.
The three ways to score deals in a CRM, what each costs in time and money, and why most home built scoring models stop being maintained within a quarter.
Single threaded deals lose more often, and most teams do not measure it. What the number should be and how to check yours.
Engagement benchmarks drawn from hundreds of thousands of deals across every industry describe an average nobody actually is. What to measure instead.
Reviewed September 20, 2026 against the product as it behaves today.