Question
Structural configuration lets you define which milestones and roles matter. Numeric configuration lets you set what each one is worth. Only the second lets you fix a score that is weighted wrong for your business.
You define the milestones, the required roles, and which events trigger an alert. A methodology like MEDDPICC gets encoded, and the system tracks activity against it.
This is genuinely useful and it is the common approach. What it does not give you is control over relative importance.
You set what each signal is worth. Security review is worth 18 points in your business and 4 in somebody else. A second stakeholder is worth more than three extra emails.
Vendors who do not offer this usually argue that manual point systems are fragile and break down as deals progress. That is a fair concern about maintenance, and it is also the reason they cannot be corrected when they are wrong.
Structural lets you say procurement matters. Numeric lets you say procurement matters twice as much as a demo, which is the claim that actually changes a ranked list.
When a score is wrong about your business, structural configuration cannot fix it. You can add a milestone; you cannot change what anything is worth.
Manual weights are fragile when nobody checks them. The fix is not removing control, it is testing it.
Kaypo back tests your weights against your own closed deals and reports how cleanly they separate wins from losses. Change a weight, run it again, see whether it got better. That makes a numeric model checkable rather than a guess somebody maintains.
Questions
In most tools, no. Configuration is usually structural: defining milestones, roles and alert triggers. Setting what each signal is worth numerically is less common.
Only when nobody checks them. Back testing weights against your own closed deals turns a maintained guess into a measurable claim.
It arrives in Slack
Every morning, each rep gets one message naming the deals on their own book that moved overnight, biggest mover first, with the reason beside each number and the deals that have gone quiet underneath.
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Related reading
Most deal scores cannot be opened or adjusted. Why that matters the first time one is wrong about your business, and what an editable model gives you instead.
Backstory is enterprise revenue intelligence for CROs, live in two to four weeks. Kaypo scores every deal and posts to Slack the day you connect.
Engagement benchmarks drawn from hundreds of thousands of deals across every industry describe an average nobody actually is. What to measure instead.
Intent data produces far more alerts than anybody can act on. How to filter it down to the ones worth interrupting somebody for.
Reviewed September 20, 2026 against the product as it behaves today.